Upon request, empty and full weight tickets will be obtained and turned in to the advanced warehouse or direct show site with your delivery.
Technology Resource & Service Teams:
Management of show schedules & deadlines
Tracking & tracing 24/7/365, including on-call specialists after-hours & weekends
Personalized customer service teams are readily available to provide after hours support and direct communication with customers via email, text, or phone when waiting times have become excessive or if the Material Handling Agreement has yet to be turned in
Automatic email status updates sent as the shipment progresses, including: Driver on-site pick up/delivery, Checked in with decorator pickup/delivery, pick up confirmed, in-transit & delivered
Quick Facts retrieved and double-checked for move in & move out times as well as Marshaling yard locations when readily accessible on the decorator’s website