Raleigh-Durham – FAQ

    1. 1. Why should I choose Platinum Cargo Logistics in Raleigh-Durham for my shipping needs? 

      Platinum Cargo Logistics in Raleigh-Durham offers comprehensive freight forwarding, domestic and international logistics, and expedited shipping solutions tailored to businesses throughout the Research Triangle. With proximity to major highways, Raleigh-Durham International Airport (RDU), and a strong regional distribution network, we ensure cost-effective and reliable shipping services.

      2. What types of freight services do you offer in Raleigh-Durham? 

      We provide a full range of freight services, including:

      Domestic air and ground transportation for fast and efficient shipping across the U.S.

      International freight forwarding, ensuring seamless global logistics operations.

      White glove logistics for high-value and time-sensitive shipments.

      Warehousing and distribution solutions to support inventory management and fulfillment.

      Customs house brokerage, streamlining import/export processes and ensuring compliance.

      3. How does Platinum Cargo Logistics handle international shipments from Raleigh-Durham? 

      With proximity to RDU and strong regional logistics infrastructure, our customs brokerage services ensure smooth customs clearance, regulatory compliance, and documentation processing. Whether you’re importing from Europe or exporting to South America, we offer efficient and cost-effective freight solutions.

      4. What makes Raleigh-Durham a key logistics hub? 

      Raleigh-Durham is a growing logistics center due to its proximity to major highways (I-40, I-85, and I-95), as well as its strong presence in technology, pharmaceuticals, and advanced manufacturing. Its central location on the East Coast allows for fast regional and national distribution.

      5. What industries do you serve in the Raleigh-Durham region? 

      We cater to industries such as biotechnology, pharmaceuticals, healthcare, technology, and manufacturing. Whether you need temperature-controlled logistics for medical shipments or secure handling for high-value tech components, we offer customized logistics solutions to meet your needs.

      6. Do you provide same-day or expedited shipping services? 

      Yes! Our overnight freight and expedited shipping services guarantee timely deliveries. We offer next-flight-out (NFO) air freight and dedicated ground transportation to accommodate urgent shipping needs.

      7. How does your customs brokerage service assist businesses importing to Raleigh-Durham? 

      Our customs house brokerage services ensure that imported goods clear customs efficiently, avoiding delays and unnecessary fees. We handle duty classifications, trade compliance, and documentation processing, allowing businesses to focus on their supply chain.

      8. What security measures do you implement for high-value shipments? 

      We offer white glove logistics, which include real-time tracking, specialized handling, and secure transport for high-value shipments. Our Raleigh-Durham team ensures that cargo remains protected throughout transit.

      9. How does Platinum Cargo Logistics ensure cost-effective shipping in Raleigh-Durham? 

      We leverage carrier partnerships, optimized routes, and freight consolidation services to help businesses reduce logistics costs while maintaining efficiency. Raleigh-Durham’s connectivity to key East Coast logistics corridors enables us to provide competitive pricing and flexible shipping solutions.

      10. How can I get a quote for my shipment? 

      Getting a quote is easy! Visit our website or contact our Raleigh-Durham office directly. Our logistics specialists will assess your shipping requirements and provide a customized solution that balances cost, speed, and security. Whether you need one-time freight shipments or full-scale logistics support, we are here to optimize your supply chain operations.

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